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EU Illegal Content Notice & Action / Platform Complaints Procedure

Version 1.0 — September 2026
Applies to applause.website, aplaud.me, magic-code.net and related services operated by Alpha Brands & Assets AG.

Important: This publication package is designed for deployment, but certain regulatory, tax, payment, cookie/vendor and implementation items listed in the Pre-Publication Register must still be completed before final launch.

Scope

Applies to Alpha Brands services that host or otherwise make user-provided information available to users in the EU, to the extent the Digital Services Act applies.

EU representative

DSA Article 13 representative where applicable: Peter Lukovits, Szent István krt. 15, 1055 Budapest, Hungary, lukovits@drlukovitsh.hu, +36 1 354 0841. The written mandate and required Digital Services Coordinator formalities must be completed.

Notice mechanism

A person or entity should be able to submit a sufficiently precise, adequately substantiated electronic notice identifying specific allegedly illegal content. The mechanism should be easy to access and, where Article 16 applies, not restricted to logged-in users.

Report fields

Recommended fields: URL; Magic Code/Event ID; exact location; category; explanation; legal basis where known; reporter contact; relevant evidence; and a special option for “I am the person depicted or named on this page.”

Notice outcome

A notice does not automatically prove illegality. Alpha Brands may request more information, take no action, restrict visibility, remove hosted content, disable access, remove a preview, disable a Code/shortlink, suspend monetization or take account action.

External content

Where the underlying content is hosted by a third party, Alpha Brands can act on its own link/preview/Event/Code/monetization but may not control removal from the third party.

Private content

Private & Confidential Content may also be reported by an authorized recipient. Reporting does not make it public; internal access should be limited to what is necessary.

Statement of reasons

Where Article 17 applies to a restriction, the affected user should receive a sufficiently clear and specific statement of reasons, including the nature of the restriction, factual/legal or contractual basis, relevant automation information where required, and available redress.

Internal complaints

Where Article 20 applies to the relevant online-platform service and no exemption applies, an electronic, free and accessible internal complaint mechanism must be offered for the statutory period, with appropriate human review rather than solely automated resolution.

Out-of-court / courts

Where applicable, users must be informed about certified out-of-court dispute settlement under Article 21 and retain access to judicial remedies.

Trusted flaggers / abuse

Trusted-flagger notices and repeated manifestly unfounded notices or repeated manifestly illegal submissions should be handled in accordance with the DSA obligations applicable to the relevant service.

Classification

The DSA classification of aplaud.me, applause.website and magic-code.net must be assessed based on their actual functionality. UGC/hosting functions on aplaud.me are likely to be the most legally significant. Micro/small-enterprise exemptions for some obligations must be verified rather than assumed.

Transparency

Applicable transparency reporting, decision records and moderation logs should be maintained according to the service classification and company size.

Current channel

Until the in-product mechanism is implemented on every relevant surface, reports may temporarily be sent to aplaud.me@gmail.com; this temporary email channel should not replace the required accessible Report Content mechanism where Article 16 applies.