← Rechtliches

Zahlungs-, Rückerstattungs- und Verbraucherrechtsrichtlinie

Version 1.0 — September 2026
Gilt für applause.website, aplaud.me, magic-code.net und die zugehörigen Dienste der Alpha Brands & Assets AG.

Wichtig: Dieses Veröffentlichungspaket ist für die Website-Integration vorbereitet. Die im Pre-Publication Register aufgeführten regulatorischen, steuerlichen, zahlungsbezogenen, Cookie-/Vendor- und technischen Punkte müssen vor dem endgültigen Launch noch abgeschlossen werden.

Geltungsbereich

Covers Ordinary Applause, Applause to Reveal, Private Reveal, Publication Fees, MCN, digital services, physical products, payouts and unauthorized/duplicate/error transactions.

Zahlungsdienstleister

Payments are processed primarily through PayPal, including supported card-payment functionality.

Preistransparenz

Price and payment obligation must be shown clearly before the order is placed.

Publication Fee

Creation is free; publication is paid. Current standard: €1 / CHF1 / USD1 or local equivalent unless otherwise displayed.

Rückerstattungen bei Ordinary Applause

A valid voluntary Applause is not automatically refundable merely because the user later changes their mind. Refunds kann appropriate for unauthorized, duplicate, technical-error, fraudulent or legally mandatory cases.

Applause to Reveal

Where Applause is the contractual condition for immediate digital access, digital-content/service consumer rules kann apply. Private status does not remove mandatory consumer rights.

Sofortige Leistung

Where applicable, the checkout should obtain the consumer’s express request for immediate performance/access before expiry of the withdrawal period and the acknowledgement required by law. Such controls should not be preselected where affirmative action is required.

Technischer Fehler

If paid access fails technically, the service kann restore access, restore MCN, refund or provide another legally appropriate remedy.

Magic Coins

Purchased MCN are subject to the separate MCN Terms. There is no blanket no-refund rule that overrides mandatory law.

Physische Produkte

Direct consumer sales of physical products require separate seller, shipping, return, withdrawal and warranty terms.

Nicht autorisierte / doppelte Transaktionen

Unauthorized or duplicate charges should be reported promptly and kann corrected.

Payout

Eligible revenue balances kann withdrawn from €10 or equivalent. Valid requests are normally processed internally within 72 hours, subject to security, legal and payment-provider delays.

Finanzielle Aufbewahrung

Transaction/accounting records kann retained up to 10 years where legally required.

Anfragen

Refund and payment-support requests kann currently be sent to aplaud.me@gmail.com.